Owner FAQs

Yes! When you sign a property management agreement with our firm, we will have you complete a W9 for tax reporting and a direct deposit authorization form so we can deposit owner proceeds in your account each month.

Of course! You will review our standard lease and our Rules & Procedures Addendum that will be customized and edited for your property with additional terms you may wish to add. As the land lord, you will also be able to review each tenant's application.

Our sister company, Kendahl McIntyre Real Estate is a full-service boutique real estate firm in the Raleigh area. With over 15 years of real estate experience, we'd love to help you buy or sell a home.

We typically disperse owner proceeds between the 10th and 15th of each month. Owners can review their statements via our owner portal.

Rent is due on the 1st of each month and is late after the 5th. Tenants submit rental payments via our online portal, which is user friendly, and eases in the ability for us to collect rent each and every month on time.

Tenants can sign short and long term leases, on terms that the landlord prefers. In the Raleigh area, most leases are one year in length.

We set our security deposit to be equal to one month's rent and must be paid before keys are released to a tenant at the beginning of their lease.

As soon as we have a signed Property Management Agreement, we can begin communicating with your current tenant and/or begin the process of listing your property for rent. When we market a property, we like to have professional pictures taken and perform any maintenance to the home. We can typically complete that process in one to two weeks.

We manage triplexes, townhomes, and single-family homes throughout the Raleigh area.

Owners can log into their portal at any time and review their monthly owner statement. Around tax time each year, additional reports are provided for tax reporting.

Due to the state's tenant security act, we hold the security deposit in our trust account for the duration of the full-service property management agreement.

It is very common in this day and age that tenants have at least one pet. You do not have to allow pets in your rental, but you will be missing out on a large pool of potential applicants. Most owners charge a pet fee per pet each month.

Tenants submit maintenance requests via our tenant portal. If a maintenance request will exceed $250, our landlords approve the repair in advance of the work being done. If less than $250 or in emergency situations, we proceed with the maintenance repair request prior to landlord approval.